Shipping policy

DustyRC Shipping Policy

 

Processing Time Orders are typically processed and dispatched by our fulfillment partners within 3–7 business days. Orders placed on weekends or holidays will begin processing the next business day.

Domestic Shipping (United States)

Standard Shipping: estimated 7–15 business days from order date

Expedited options may be available at checkout depending on the product and supplier

Free standard shipping on orders over $75.00

International Shipping We ship to select international destinations including Europe. Shipping rates are calculated at checkout based on destination and package weight. Estimated delivery for international orders is 10–25 business days from order date, depending on destination and customs processing.

Please note: International orders may be subject to customs duties, import taxes, and fees upon delivery. These charges are the responsibility of the customer and are not included in your order total. Customs clearance times are outside our control and may affect delivery estimates.

 

Order Tracking Once your order has shipped, you'll receive a confirmation email with a tracking number when available. Tracking updates may take 2–5 business days to appear after your shipping confirmation is sent.

Lost, Delayed, or Damaged Packages If your order hasn't arrived within the estimated timeframe, or arrives damaged, please contact us within 14 days of the estimated delivery date at DustyRCracing@yahoo.com.  We'll work with our fulfillment partner to investigate and resolve the issue as quickly as possible.

Order Changes & Cancellations Because orders are sent to our fulfillment partners quickly, we can only cancel or modify orders within 24 hours of placement. Please contact us immediately at DustyRCracing@yahoo.com if you need to make a change.

Questions? Contact us at DustyRCracing@yahoo.com or through our website contact form